varungautamias@gmail.com

Virtual Customer Service Associate
  • HOUSE NO-1/2751, STREET NO-8, RAM NAGAR, MANDOLI ROAD, SHAHDARA, DELHI-32
  • Rs25,000 per month
  • July 29, 1993

About Me

Education

Bachelor of Arts(Hons)

2015
University of Delhi

Political Science

Master of Arts

2018
Indira Gandhi National Open Univeristy

Major Subject- Public Administration

Work & Experience

Computer Hardware Engineer

June 3, 2013 - November 20, 2013
Rajoria Computer Systems Pvt Ltd

Develop, modify and test computer hardware components for computer and electrical systems. • Installation & configuration of software & hardware etc. • Look for defects. • Basic networking and related work. • Basic Printer troubleshooting and refilling like Laserjet, Dot-matrix & Inkjet printers. • Any other work related to my knowledge.

Computer Operator

December 5, 2014 - May 10, 2016
Ministry of Finance, North Block, New Delhi

• Files and documents scanned through Capture Pro software. • Scanned pages Quality Check, conversion etc. • Data entry and verification, data validation, and reconciliation of validation errors. • Preparation of documents separate folder-wise, reports in MS Excel & presentation etc. • Any other work assigned by the reporting authority

Office Assistant

June 3, 2016 - October 10, 2018
J P Medicos, Rohini, Delhi

• Sale, Purchase & Payments entry on EasySol/ Marg Pharmacy Retailer software and also prepare daily reports. • Typing/Computer assistance, and bills record management. • Bank accounts management. • Any other work assigned by the reporting authority.

Data Entry Operator

November 5, 2018 - June 30, 2022
Ministry of Defence, South Block, New Delhi

• Assisting in routine office work like diary, dispatch etc including entries on eOffice. • Assisting in file creation and letter issued by post/email. • Data/ Record maintenance. • Physical & Electronic Files/Receipts entry through e-Office, movement of files and receipts. • Typing /Computer assistance. • Prepare documents, PowerPoint presentations, document conversion and complete file handling. • Forwarding of routine matters relating to public grievances cases/court cases etc. • Any other work assigned by the Superior/Reporting Authority.

Project Engineer

June 30, 2022 - March 18, 2023
Delhi Urban Shelter Improvement Board, ITO, DELHI

Project Name and Description- eOffice- eOffice product developed by National Informatics Centre and aims to support governance by ushering in more effective and transparent inter and intra-government processes. The vision of e-Office is to achieve a simplified, responsive, effective and transparent working of all government offices. Client- Delhi Urban Shelter Improvement Board, NCT of Delhi Roles & Responsibilities:- • Working on different modules of eOffice (7.0) such as PIMS, e-File, KMS, MIS etc. • Organization Unit creation, Users Creation, Post Assign, Roll Assign. • Create and Add a database on the eOffice portal in EMD format. • Updation and Management of Employees Details in eOffice Portal. • Report and escalate to upper management as and when needed. • Providing training to end users. • Providing time-to-time MIS Report to the concerned officer. • Create and maintain comprehensive project documentation. • Collect and analyze project information to create status reports and recommend future action. • Regulate policies and procedures to maintain a safe and clean working environment for the project team • Manage the team of engineers working on the project. • Employees eOffice account Transfers/Posting of the Department and other Ministries/Departments. • Monitor all entries of eOffice portal safety and legal requirements. • DSC registration etc.

Portfolio

Skills

Microsoft Office
75%
Computer Fundamentals
80%

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