Yamileth Miranda Gaitán

  • San José Costa Rica, Mata Redonda Sabana Sur
  • Rs1,000 per week
  • October 9, 1991

About Me

Detail oriented person, honest, responsible, punctual, respect for each other, take challenges, learning, pending with current learning, communication above all, leader, cooperative, easy to learn languages, among others.
Skills: filing of physical and digital documents, creating files, creating and editing documents (excel, word, power point, google documents), customer service as a receptionist, call center, scanning documents and save them in their respective folders, translations from English to Spanish, transcription of meetings to minutes, minutes or other necessary document.
In addition, I have accounting knowledge, organization of events (meetings, invitations, logos, financing, contacts, meeting agenda, among others).
Knowledge in entrepreneurship, this contains (logos, mission, vision, meaning of colors, among others). coordination of activities, agendas, responding to emails, offices, among others.

Education

Bachelor´s degree at Office Administracion / Office Mannager

2020
Universidad Nacional de Costa Rica

This career is more like bussiness administration or just administration, that has a lots of knowledge in other areas like accountability, labor laws, administrative support, secretary, achieve, editing and documents

Diplomad degree at Proffesional Secretarial

2017
Universidad Nacional de Costa Rica

This lateral side of my career have this knowledge administrative support, secretary, achieve, editing and documents, office worker, recepcionits, document mannagement, and others.

Project Managemente Foundations Requirements

2020
by Linkedin Learning

Knowledge about all the process to mannage projects and how to deal with all the pressure and situations

English , Cisco: CCNA: Introductions to Network.

2022
SYKES Academy and SYKES Tech Academy

Leraning and improved my english skills, also took CISCO courses and learn about tech support

Work & Experience

Secretary

October 18, 2022 - June 14, 2023
College of Physicians and Surgeons of Costa Rica

College of Physicians and Surgeons, Medical Knowledge Examination of Costa Rica (ECOM-CR). (ECOM-CR), transcription meetings at actas, minutes and toher files that were needed, files, document management, inventory of tablets and office supplies, answering internal and external calls, providing information on the exam and publication networks, plenary rubrics, customer service in person and on calls, and customer service in person and calls, mailings, results, physician contacts, data entry, among others.

Protocol Coordinator and Administrative Assistant

January 17, 2022 - May 6, 2022
Aeris Holding Costa Rica

Aeris Holding Costa Rica at the beginning as Protocol Coordinator, Tasks: supervise the all the passenger’s distance, used masks correctly, vaccinations cards, insurance, scanned all that thing about health code or QR code. After that as an Administrative Assistant at the Identification office, answering income calls, outcalls, customer service, achieve files, made files, looked for any solutions for card identifications into the airport, access codes, and more

Portfolio

Skills

Document Mannagement
100%
Transcripcion meeting in documents like minutes and others
100%
Customer Service
100%
Leader
85%
Answering emails
100%
comunicating skills
100%
listening skills
100%
PPT
100%

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