Neha Ahirrao

System Engineer with 1.3 year of experience in providing comprehensive technical support, Collaborate with the team & Managers to complete task in time with ability to discover issues & resolve defects. Basically, I worked on a Leveraged Account consisting of 9 different clients from the US. We as a team managed more than 1500 servers, their patching, incident handling, maintenance, administration etc. on Service Now. These servers were majorly physical windows servers and some of them were hosted in cloud.  Installed and maintained servers and workstations including adding/removing users and permissions through Active Directory  Performed system administration to many users using Active Directory in Windows Server  Performed windows monitoring, server configuration.  Implemented patching solution and process for all server systems  Responsible server maintenance and backups & desktop updates.