Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the financial services industry. As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
Oracle hiring for fresher/experienced candidates with proficient programming knowledge in Java, SQL, having good knowledge of Software Development Life Cycle for the role of Software Engineer – Java PLSQL Support.
Job Designation : Software Engineer – Java PLSQL Support
Qualification : Bachelor’s / Master’s degree
Experience : Freshers / 0-2 yrs
Skill Set :
- Proficient at programming in C/C++, Java and Python.
- Good knowledge of Oracle Database, PL/SQL, leading Application Servers, popular Web Technologies, Rest API)
- Good knowledge of Software Development Life Cycle.
- Familiarity with Spring Framework, Spring Boot, Oracle JET & Microservices.
- Expertise in systems/application development.
- Good knowledge of Operating Systems.
- Excellent coding, debugging and troubleshooting skills
- Ability for effective issue triaging, good handle on debugging skills, responsive attitude and temperament to handle pressure situations.
- Excellent collaboration and communication skills.
Job Description:
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- Responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
- As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.
- Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).
- Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
Location : PAN India