TravClan hiring freshers for Operations Interns
Desired Candidate Profile
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Ethical, hardworking, and ‘passionate about startups’ mindset
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Is available for a full-time internship.
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Can start the internship immediately.
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Is available for a duration of 2/ 3 months.
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Has relevant skills and interests.
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Willing to learn more
Roles & Responsibilities:
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Handling all bookings and business operations-related work
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Closely working with the suppliers in ensuring timely revert on queries & smooth post-booking operations such as booking confirmations, sharing vouchers, etc.
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Ensuring timely payments to suppliers and deliveries to customers.
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Effectively managing feedback and escalations from customers and vendors.
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Ensuring customer delight
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Regular and timely completion of agent KYC
- Be Customer-Centric
- Enjoy speaking to clients on call
- Have high ownership to complete your work
- Be good at negotiating with suppliers
- Improve business acumen
- Improve negotiation skills
- Improve business acumen
- Improve negotiation skills
- not comfortable with tight timelines/targets
- not disciplined to sit and work
- not good at resolving customer queries or escalations
- not comfortable with long working hours i.e. 10 – 12 hours daily
- not excited about working on Saturdays (6 days a week)
The Recruitment Process:
1. Aptitude Test & Group Discussion: The first step of the recruitment process is a 50-minute basic aptitude test, followed by a 20-30 minute group discussion round on a separate date.
2. Personal Interviews: 2-3 video interviews. Detailed discussions about the job profile, company & candidature are discussed in these rounds.
3. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate.
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