Sprinklr Technologies freshers recruitment for Product Support Engineers
Job Title : Product Support Engineer
Experience : 0 – 2 years
Qualification : Bachelor’s degree in similar field
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Note: Shift Timings – must be comfortable to work in 24×7 rotational shift
Job Description:
As a Product Support Engineer, you will be:
o Duplicating and troubleshooting product and technical issues faced by clients.
o Working and developing in-depth product expertise in order to provide solutions for product issues.
o Taking ownership of technical issues, understanding customer requirements and workflow, and working within escalation processes to resolve more advanced issues.
Required Skills:
o Strong knowledge of MySQL, Familiarity with MongoDB a plus
o Education level: Bachelor’s degree in a technical field, or equivalent work experience in a software/support and services
o Excellent written and verbal skills
o Strong analytical and problem-solving skills
o Ability to work in a highly collaborative and fast-paced environment
o Solid grasp of the web and social media
About Company :
We’re committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
