Genpact a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Genpact inviting applications for the role of Assistant Manager.
Job Designation : Assistant Manager
Qualification : BE/BTech/MCA
Experience : Freshers
Skill Set :
- Relevant team management experience – over 10 people
- Proven ability to strategize, influence, communicate and execute complex initiatives
- Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction
- Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans
- Proven ability to drive change and effectively motivate the team to work towards continuous improvement
- Self-motivated, high-energy levels, works well under strict deadlines
- proficiency in Microsoft Office.
Job Description :
In this role you will be responsible for developing the Digital Applications for Global Clients.
- Exposure to tools and technologies offered to enhance effectiveness of the assigned Process Cl
- Knowledge of middle office and back office processing (retirement account origination, servicing, funds payout, reconciliation of funds, etc.)
- Managing service delivery within the agreed service level across multiple blended processes
- Implement operational governance framework – quality review mechanism, communication strategy
- Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLAs
- Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions
- Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels
- Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process
Location : Pune, India
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