Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment.

Teleperformance looking for fresher Customer Service Executive who possess flawless communication and expertise in Technical skills.

Job Designation : Customer Service Executive

Qualification : Any Graduate

Experience : Freshers

kill Set :

1. Strong customer handling skills.
2. Good knowledge in MS Office (Excel, Word etc.)
3. Analytical approach & logical skills with attention to detail.
4. Excellent communication skills, both written and verbal.
5. Interpersonal skills and team player.
6. Should be flexible to WFO (Work from Office).
7. Should be flexible to work in night shift.
8. Need immediate joiners.
9. Working days- 5 Days a week with 2 days of off.

Job description :

1. Handle customer queries via phone calls, emails, or chats with a focus on resolving issues promptly and professionally.
2. Provide excellent communication skills in English to effectively address customer concerns.
3. Work in an international BPO environment with exposure to diverse cultures and time zones.
4. Participate in blended processes where you will be required to work on both inbound voice process and non-voice tasks (email/chat).
5. Meet performance targets set by the company for quality assurance metrics such as AHT, Shrinkage, Attrition etc.

Walk-in Details :

Walk-in Date : 14rd December – 16th December

Walk-in Time : 11.00 AM – 5.30 PM

Venue : 2nd Floor, A Wing, Ashar IT Park, Wagle Industrial Estate, Thane West. 400604