Tech Mahindra inviting applications from fresher graduates with good written and verbal communication skills, having working knowledge of MS Office applications and good customer handling skills for Customer Support Associate position.

Job Designation : International Non-Voice Process

Salary : Upto 5 LPA

Qualification : Any Graduate

Experience : Freshers / Experienced

Skill Set :

1. Education Qualification : Intermediate and above
2. Passionate about customer care**Good typing skill**
3. **Fluent in written and spoken English**
4. Able to work well under pressure and under minimum supervision
5. A fast learner who is able to work with set targets.
6. Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
7. International Non-voice Process
8. 24/7 shift (Graveyard shift included)
9. 5 Days work (2 Days rotational off)
10. Completely Work from Office
11. Office is in Bahadurpally, Hyderabad.

Job Description :

1. Handling customer queries on Web Chat, E-mails and Social Media
2. Educate current and potential customers with product and service information
3. Maintain accurate customer records
4. Identify and escalate priority issues to the Team Leader and Ops Team
5. Actively participate in team meetings.

Walk-in Details :

Walk-in Date : 7th January – 16th January

Walk-in Time : 10.30 AM – 1.00 PM

Venue : Survey No. 62, TMTC SEZ, 1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043