Genpact calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Genpact looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Job Designation : Customer Service – Non Voice

Qualification : Any Graduate

Experience : Freshers / 0 – 2year

Skill Set :

1. Effective probing skills and analyzing / understanding skills
2. Analytical skills with customer centric approach
3. Excellent proficiency with written English and with neutral English accent
4. You should be able to work on a flexible schedule (including weekend shift)
5. You should be able to work on a flexible schedule (including weekend shift).
6. Key skills: Hindi, Voice, Customer service, Calling, Domestic calling, Voice support, Hindi calling, Hindi voice process
7. Excellent written and verbal communication skills.

Job Description:

1. Respond to customer queries and customer’s concern.
2. Provide support for data collection to enable Recovery of the account for end user.
3. Maintain a deep understanding of client process and policies
4. Reproduce customer issues and escalate product bugs
5. Provide excellent customer service to our customers
6. You should be responsible to exhibit capacity for critical thinking and analysis.
7. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Interested candidates can walk-in directly to below mentioned address.

Walk – In Details :

Walk – in Date : 12th March 2025

 Walk-in Time : 12.00 PM – 2.00 PM

MS Teams meeting ID: 495 689 103 974 MS Teams Passcode: it3Yh2pX

Location :  Ahmedabad, India