Sutherland’s mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

Sutherland looking for fresher Process Associate who want to build their careers in the customer service domain by having excellent communication and written skills.

Job Designation  :  International Voice Process

 Salary : Upto 3.5 LPA

Qualification : Any Graduate

Experience : Freshers/ 0 – 3 years

Skill Set :

1. Fluency in English (written and spoken)
2.  Excellent communication and interpersonal skills
3.  Ability to work in a fast-paced environment
4.  Strong problem-solving and conflict resolution skills
5.  Undergraduate and Graduate are eligible.
6.  Any domestic experience are also considerable.

Job Description :

1. Handle inbound customer calls from international clients.

2. Resolve customer complaints and concerns in a timely and professional manner.

3. Utilize software applications and tools to manage customer interactions.

4. Meet or exceed customer satisfaction and quality targets.

5. Collaborate with internal teams to resolve complex customer issues.

6. Maintain accurate records of customer interactions.

REGISTER HERE

Walk-in Details :

• Walkin Date: 5th March 2025 – 14th March 2025
• Walkin Time: 9.30 AM – 2.00 PM
• Walkin Address: C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khaja Guda, Makthakousarali, Telangana 500089 (07th Floor Sutherland Office-Divyasree building)