Tech Mahindra is an Indian multinational information technology services and consulting company.
Tech Mahindra hiring fresher Chat Blended Process who are willing to join immediately for Email/Chat process.
Job Designation : Chat Blended Process
Salary : Upto 3 LPA
Qualification : Bachelor’s degree
Experience : Freshers / 0 – 2 years
Skill Set :
- Excellent verbal communication skill in English & Hindi also good logical ability and able to give answers on E-com situational questions.
- Customer orientation.
- Chat (Blended Process)– Fresher / Min 6 Months Experience into Customer Care is Mandatory
- Ready to work in 24/7 Shifts
- No planned leave for upcoming 3 month after joining
- 9 hour of the day, 8 hrs. work and 1 hour break & 6days working (Rotational week off).
- Should have a typing speed of 30WPM with 90% accuracy
Job Description:
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Interested Candidate can direct walking at below mention address.
Walk-in Details :
Walk-in Date : 13th March – 16th March
Walk-in Time : 11.00 AM – 5.30 PM
Venue : Rajarhat, DLF 2, Tower B, 3rd Floor, North 24 PGS, Kol-156