Tech Mahindra is an Indian multinational information technology services and consulting company.

Tech Mahindra hiring fresher Chat Blended Process who are willing to join immediately for Email/Chat process.

Job Designation : Chat Blended Process

Salary : Upto 3 LPA

Qualification : Bachelor’s degree

Experience : Freshers / 0 – 2 years

Skill Set :

1. Excellent verbal communication skill in English & Hindi also good logical ability and able to give answers on E-com situational questions.
2. Customer orientation.
3. Chat (Blended Process)– Fresher / Min 6 Months Experience into Customer Care is Mandatory
4. Ready to work in 24/7 Shifts
5. No planned leave for upcoming 3 month after joining
6. 9 hour of the day, 8 hrs. work and 1 hour break & 6days working (Rotational week off).
7. Should have a typing speed of 30WPM with 90% accuracy

Job Description:

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Keep records of customer interactions, process customer accounts and file documents
3. Follow communication procedures, guidelines and policies.
4. Take the extra mile to engage customers.

Interested Candidate can direct walking at below mention address.

Walk-in Details :

Walk-in Date : 13th March – 16th March 

Walk-in Time : 11.00 AM – 5.30 PM

Venue : Rajarhat, DLF 2, Tower B, 3rd Floor, North 24 PGS, Kol-156