Hrushikesh@123

Customer Associate
  • 15,16,Shantiniketan Appt, Bhavani Peth, Namdev Nagar, Solapur Maharashtra
  • April 18, 2000

About Me

Hi my Name is Hrushikesh Dayma, I’m from Solapur. I have completed my graduation in BBA with specialization of Finance, currently I’m pusuing MBA in Finance from NMIMS, Mumbai.

Taking about my work experience I have spent 8 months as a Customer Experience specialist at Etech global services in Gandhinagar, Gujarat,were I use to handle the customers queries and provide them with the best solutions. I also upsold the products and services of the company to increase the productivity.

Secondly,  I have worked at Eclerx Services Ltd for 6 months as a Financial Analyst were I use to assist the customers to perform the trading and also I use to investigate weather there are frauds or manipulation happening on the platform.

Education

BBA

2021
K.P.Mangalwedhekar Institute

Work & Experience

Financial Analyst

August 2, 2022 - January 10, 2023
Eclerx Services Ltd

Assist the customers how to trade on platform called NASDAQ via calls. Investigated weather there are any frauds and manipulation happened or no.

Customer support specialist

June 26, 2023 - February 20, 2024
Etech global services

1.Solved the customers queries and provided solutions 2. Upsold the products and services of Company to increase productivity

Skills

Communication skills
100%
Leadership skills
100%
Interpersonal skills
100%

Awards

Leadership award

2019
Lead team of 10-15 members in academic projects.

Awarded as best candidate with good soft skills

2023
Appreciated as best agent to handle the customers with good soft skills.

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