System Engineer with 1.3 year of experience in providing comprehensive technical support, Collaborate with the team & Managers to complete task in time with ability to discover issues & resolve defects.
Basically, I worked on a Leveraged
Account consisting of 9 different clients
from the US.
We as a team managed more than 1500 servers, their patching, incident
handling, maintenance, administration etc. on Service Now.
These servers were majorly physical
windows servers and some of them were hosted in cloud.
Installed and maintained servers and workstations including adding/removing users and permissions through Active
Directory
Performed system administration to many users using Active Directory in Windows Server
Performed windows monitoring, server configuration.
Implemented patching solution and process for all server systems
Responsible server maintenance and backups & desktop updates.
