Robinson Bebarta
Education
Matriculation
Passes with 69.80%
12th class
Passed with 72% in commerce streem
Bachelor degree in commerce
Passed with 50%
Work & Experience
Customer Support Associate
Handing inbound customers call landed on Star CJ toll-free no. and gave proper information of the product live on Star CJ Alive channel. If the Customers is satisfied with product quality and price, we made an order of customer
Customer Support executive
Handling the call of the customer and rider and giving proper information about the product. Helping Escalation call
Customer Delight
Handling the customer, Vendor Quires and solving the problem in speculated time periods. Worked in Customer Delight teams and solved the customers quires. Worked in several Status in Foodpanda order processing team like replacement team 52, vendor device issue team 53, Error order status 55, delivery manager decline status 591,592 order delayed team 58. Last 7 months as SME to manage the floor agents. Handing Escalation call, Auditing call of Agent and giving feedback and Obtaining Agents performance and daily basic Reports like attendance, Login/Logout time call detail and leave reports.
Sales Representative
Handling International customers online via chat and selling them our services and additional line of business. Keeping customer information safety and transparency of our services with customers Work with several departments sales, Billing and Mobile sales
Field Executive
Currently working with Axis Bank as Field Executive in micro finance department. Make group and provide loan to rural people to do small business and improve the financial condition. Do monthly collection from the members.
Portfolio
