Siddharth Gedam

Back Office Executive
  • Ward no.10 jawahar mohgaon road Sausar Madhya Pradesh 480106
  • Rs15,000 per month

About Me

MBA in Human Resource Management with good communication skills,Good interpersonal and people management skills, knowledge in recruitment and training & development,banking careers,Back Office Executive,Dynamic employee Relations Specialist with human resource Management Expertise and customer executive, team player,team leader role,Flexible to work in any environment as required.

●Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company

Education

10th

2016
MP BOARD BHOPAL MADHYA PRADESH

85.33%

12th

2018
MP BOARD BHOPAL MADHYA PRADESH

74%

B.Sc.

2021
Dr.harisingh Gour University sagar Madhya Pradesh

73%

MBA

2023
Devi Ahilya Vishwavidyalaya University Indore

75%

Work & Experience

Quality Executive

April 1, 2020 - January 31, 2021
Safal food Products Pvt Ltd

•Maintain the quality of the food products. •Identify and rectify the defects in finished products. •Ensuring that the product is safe to eat. •Ensuring that uniform products of the same quality are produced.

Senior Customer Executive

February 2, 2021 - January 31, 2022
Hdfc life insurance pvt.ldt

•Provided feedback to management regarding potential areas of improvement for customer service operations. •Answering questions about a company's products or services. Resolving issues and troubleshooting technical problems. •Handling customer complaints. •Collecting and analyzing customer feedback. •Developing and documenting knowledge into helping content.

Back Office Executive

February 1, 2022 - August 31, 2023
Hdfc life insurance pvt.ldt

•Performing basic admin duties including printing, sending emails and ordering office supplies. •Gathering and processing research data. •Assisting and coordinating with customer executive team. •Providing training to new employee's. Supporting customer executive staff.

Portfolio

Skills

Computer Skills
80%
Team Management
85%
Operations management
75%
Customer Relationship Management
70%
Hard working
90%
Quality Analysis
85%

Awards

Best Employee of the month

May 2023
Achievement of target goals in hdfc life insurance pvt.ldt with 1st rank.

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