Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

Accenture hiring fresher Software Engineer – Apps Support with good technical skills, having sound knowledge of IT service management tools, strong understanding of ITIL framework and incident management processes.

Job Designation : Software Engineer – Apps Support

Salary : 4 LPA –  7 LPA

Qualification :  Any Graduation

Experience :  Freshers / 0-2 years

Skill Set :

1. Strong understanding of IT troubleshooting methodologies.
2. Experience with software debugging tools.
3. Knowledge of ITIL framework for incident management.
4. Good To Have Skills: Experience with mobile device management solutions.
5. Ability to prioritize and manage multiple tasks.
6. Attention to detail and problem-solving abilities.
7. Excellent communication and interpersonal skills.

Job Description :

1.  Expected to build knowledge and support the team.
2. Provide timely resolution to software-related issues.
3. Collaborate with cross-functional teams to address system problems. – Conduct root cause analysis for recurring issues.
4. Implement software patches and updates.
5. Document troubleshooting steps and solutions and  Assist in software testing and quality assurance processes.

Location : Pune , India