Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Accenture hiring fresher Software Cloud Tech Support Associate with good technical skills, having sound knowledge of IT service management tools, strong understanding of ITIL framework and incident management processes.
Job Designation : Software Cloud Tech Support Associate
Salary : 4 LPA – 7 LPA
Qualification : Any Graduation
Experience : Freshers / 0-2 years
Skill Set :
- Record To Report (R2R)
- Problem-solving skills
- Ability to establish strong client relationship
- Ability to work well in a team
- Ability to handle disputes
- Reporting Analytics
- Ability to prioritize and manage multiple tasks.
- Attention to detail and problem-solving abilities.
- Excellent communication and interpersonal skills.
Job Description :
- Your expected interactions are within your own team and direct supervisor •
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work •
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work •
- Please note that this role may require you to work in rotational shifts
Location : Gurgaon, India