Amazon, is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
Amazon seeking people with strong programming language skills to join growing Support team for the role of Software Development Engineer.
Job Designation : Software Development Engineer
Salary : 32 LPA – 49 LPA
Qualification : Bachelor’s degree
Experience : Freshers / Experienced
Skill Set :
- Sound knowledge of at least one modern programming languages.
- Sound knowledge of Oracle/ Mysql/ PostgreSQL/ SQL Server.
- Familiar with Linux/Windows system administration fundamentals.
- Good understanding of distributed computing environments.
- Exposure to AWS, Virtualization (VMware, Xen, Hypervisor).
- Expertise in managing full application stacks from the OS up through custom applications.
- Experienced at setting up monitoring / alarming for production DB environments.
- Some experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak.
- Good understanding on DNS, TCP/IP protocols.
- Exposure to security concepts / best practices.
- Understanding on IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network.
- Monitoring / Troubleshooting tools.
- Excellent troubleshooting skills with customer service experience / strong customer focus.
- Self-starter who is excited about learning new technologies on a regular basis.
- Excellent oral and written communication skills.
Job Description :
Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.
- Career development: We promote advancement opportunities across the organization to help you meet your career goals.
- Training: We have training programs to help you develop the skills required to be successful in your role.
- We hire those who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
Location : Gurugram, India
