Boni Offers Internship opportunity for freshers in Technology
Internship duration : 6 – 7 months
Role : Technical Operations Internship
Qualification : Bachelor’s degree
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Currently pursuing a degree in Business Administration, Operations Management, Information Technology, or a related field.
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Strong analytical and problem-solving skills.
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Excellent communication and interpersonal skills.
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Detail-oriented with the ability to manage multiple tasks and prioritize effectively.
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Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
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Basic understanding of data analysis and reporting tools.
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Ability to work both independently and as part of a team.
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Eagerness to learn and adapt in a fast-paced environment.
Key Responsibilities:
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Operational Management: Assist in the day-to-day management of technical operations, ensuring seamless and efficient processes.
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Support Handling: Respond to and resolve support tickets and inquiries promptly and professionally, providing top-notch customer service.
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Order Management: Oversee the order management process, ensuring accurate and timely processing of orders.
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Data Analysis: Analyze operational data to identify trends, areas for improvement, and opportunities for optimization.
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Process Improvement: Collaborate with the team to develop and implement process improvements that enhance efficiency and customer satisfaction.
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Reporting: Generate and maintain reports on operational metrics, support activities, and order statuses.
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Cross-functional Collaboration: Work closely with various teams to ensure alignment and coordination across different aspects of operations.
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Documentation: Create and update documentation related to operational processes, support protocols, and order management
What We Offer:
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Hands-on experience in a dynamic and growing company.
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Exposure to various aspects of technical operations and support management.
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Mentorship and guidance from experienced professionals in the field.
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Opportunity to contribute to meaningful projects and initiatives.
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Networking opportunities with industry professionals.
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Potential for future career opportunities based on performance.
Role Overview:
We are seeking a motivated and detail-oriented Technical Operations Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in managing and optimizing technical operations and support processes. The intern will play a critical role in ensuring smooth operations, handling support requests, and managing orders efficiently.
About Company: Boni supercharges local businesses digitally across discovery, engagement, and growth
==> Click HERE to apply for this opportunity at Boni
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