Cognizant seeking fresher graduates with excellent customer handling skills, having god content management, content review skills for the role of Process Executive – Content Review.
Job Designation : Voice Process Executive – Content Review
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Sound customer handling skills.
- Familiar with content management, content review and data analysis.
- Basic computer knowledge.
- Good knowledge of MS office applications.
- Good in Logical Thinking and Thought process.
- Good process knowledge and business management skills.
- Excellent verbal and written communication skills.
- Fresher’s & Immediate Joiner’s Only.
- Work Mode: WFO.
- Shift : Rotational Shift & 5 days work.
- Week Offs: Saturday & Sunday.
Job Description :
- Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
- Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
- Refer images and videos to extract activities related to that Place topic.
- Evaluate activities and events, and categorize them into different buckets based on instructions
- Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
- Making sure the tasks allotted are completed within the defined SLA/TAT time.
- Should be able to work independently and understand his/her performance metrics for improvement opportunities.
Walk in Details :
Walk – in Date : 18th April
Walk – in Time : 10.00 AM – 1.00 PM
Venue : Cognizant Technology Solutions Plot no. 24,26, Financial District, Nanakramguda Village, Manikonda, Gachibowli, Hyderabad, Telangana-500032