Cognizant engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life.
Job Designation : Digital Marketing / Content moderation Associate
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Good knowledge of Management and content moderation.
- Sound knowledge of Google Products, Digital Marketing,
- Fair knowledge of navigation on Google Maps and Geography
- Proficient knowledge with computers and MS office / equivalent platforms.
- Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard.
- Effective probing skills and analyzing / understanding skills.
- Excellent customer service skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work).
- Excellent written and verbal communication skills.
Job Description :
- Moderate the content and ensure the required accuracy is maintained.
- Complete the given assignments within the defined SLA/TAT
- Work and understand metrics to manage performance independently
- Make the correct decisions to ensure accurate information is updated on the front-end.
- Focus on achieving 100% user satisfaction and ensure zero client escalations.
- Able to work in different shifts depending on business requirements
- Good in applying theoretical knowledge into practice and make sound decisions based on predefined policies
- Follow all compliance and security measures related to client data
- Ensure process guidelines are followed and met as documented
- Meet client metrics & related issues on time with highest quality, stay up to date with the process knowledge/changes. Refer to knowledge updates/repositories to effectively process transactions.
- Adhere to process quality metrics and strive to exceed the daily/monthly/annual quality & productivity targets.
Walk-in Details :
Walk – in Date : 25th September
Walk- in Time : 10.00 AM – 12.00 PM
Venue : Cognizant technology solutions, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032
Contact – Koojitha
