Cognizant engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life.
Cognizant looking fresher graduates with excellent customer handling skills, having strong technical skills for Voice Process Executive role.
Job Designation : Voice Process Executive- Customer Service Associate
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Sound customer handling skills.
- Familiar with google maps and data analysis.
- Basic computer knowledge.
- Good knowledge of MS office applications.
- Good in Logical Thinking and Thought process.
- Good process knowledge and business management skills.
- Excellent verbal and written communication skills.
- Fresher’s & Immediate Joiner’s Only.
- Work Mode: WFO.
- Shift : Rotational Shift & 5 days work.
- Week Offs: Saturday & Sunday.
Job Description :
Process Executive responsible for Google Mapping/Analysing the data, update and check the accuracy of data, works for google maps/review mapping.
- Verify and review information as per policy and guidelines.
- Follow all compliance and security measures relating to client data.
- Take action on process changes and updates and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
- Adhere to process norms and structure.
- Ability to gather information via outbound calls to businesses within specific country locations.
- Ability to work with a high degree of accuracy.
- support users to make bookings/ reservations with various types of businesses
- work with great attention to detail / content review
- Have an extensive exposure to customer service
- Work in a rapidly changing environment
- Work with high profile tech/ evolving AI
Walk in Details :
Walk – in Date : 16th November
Walk – in Time : 10.00 AM – 12.30 PM
Venue : Cognizant technology solutions, Raheja Mindspace IT Park – Building 12A, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081
Contact – Kiran, Vamsi, Tanuja
