Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
Cognizant hiring fresher graduates having strong technical skills in MS Excel and a keen interest in customer service within the mortgage domain for the role of Process Executive – Data.
Job Designation : Process Executive – Data
Qualification : Bachelor’s Degree
Experience : Freshers / 0 – 2 years
Skill Set :
- Strong technical skills in MS Excel including data entry validation and reporting.
- Have a keen interest in customer service within the mortgage domain.
- Demonstrate attention to detail and accuracy in all tasks.
- Show ability to work collaboratively in a team environment.
- Exhibit strong communication skills both written and verbal.
- Display problem-solving skills and the ability to think critically.
- Be willing to learn and adapt to new technologies and processes.
Job Description :
- Perform data entry and validation tasks using MS Excel to ensure accuracy and completeness of mortgage-related information.
- Oversee the processing of mortgage applications ensuring all required documentation is collected and verified.
- Provide support to the customer service team by addressing inquiries related to mortgage processes.
- Assist in the appraisal and valuation functions of mortgage loans ensuring compliance with company policies and industry standards.
- Collaborate with team members to identify process improvements and implement solutions to enhance efficiency.
- Maintain accurate records of all transactions and interactions ensuring data integrity and confidentiality.
- Generate reports and summaries using MS Excel to provide insights into process performance and identify areas for improvement.
- Communicate effectively with internal and external stakeholders to resolve issues and provide updates on the status of mortgage applications.
- Participate in training sessions and workshops to stay updated on industry trends and best practices.
- Support the implementation of new technologies and tools to streamline mortgage processing tasks.
- Ensure compliance with regulatory requirements and company policies in all aspects of the job.
- Provide feedback to management on process bottlenecks and suggest actionable solutions.
- Contribute to the overall success of the team by meeting individual and team performance targets.
Location : Mumbai, India
