Cognizant engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life.
Cognizant seeking fresher graduates with excellent customer handling skills, having strong technical skills for Voice Process Executive role.
Job Designation : Voice Process Executive- Customer Service Associate
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Sound customer handling skills.
- Basic computer knowledge.
- Good knowledge of MS office applications.
- Good in Logical Thinking and Thought process.
- Good process knowledge and business management skills.
- Excellent verbal and written communication skills.
- Fresher’s & Immediate Joiner’s Only.
- Work Mode: WFO.
- Shift : Rotational Shift & 5 days work.
- Week Offs: Saturday & Sunday.
Job Description :
- Should be able to communicate in English as this job profile involves interaction with customers
- Analyze and process transactions accurately & on time.
- Document all transactions completed in a day.
- Make significant contribution towards collecting metrics on processes
- Maintain positive and cooperative working relationships with all.
- Collaborate with the team to achieve common goals.
- Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
- Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.
Walk in Details :
Walk – in Date : 3rd August
Walk – in Time : 11.00 AM – 1.30 PM
Venue : Cognizant Technology Solutions,Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081
Contact – Shifa
