Cognizant engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life.

Cognizant hiring enthusiastic professionals for Voice Process who possess flawless communication and expertise in Technical skills for the role of Process Executive.

Job Designation : Process Executive  

Qualification : Bachelors Degree

Experience : Freshers /  0 – 4 years

Skill Set :

  1. Excellent Customer Service Skills.
  2. Excellent Analytical ability, Logical approach towards problem solving.
  3. Familiarity with Windows, Microsoft Office & Browsing Internet resources.
  4. Ability to use a desktop computer system.
  5. Data-driven, technical, proactive and curious.
  6. Research oriented -Exceptionally resourceful; fearless in mining available knowledge bases to find answers
  7. Ability to work quickly and accurately in a fast-paced, deadline driven environment
  8. Ability to communicate correctly and clearly with all customers.
  9. Excellent documentation skills and typing skills.

Job Description :

  1. Analyze and process transactions accurately & on time.
  2. Document all transactions completed in a day.
  3. Make significant contribution towards collecting metrics on processes
  4. Maintain positive and cooperative working relationships with all.
  5. Collaborate with the team to achieve common goals.
  6. Communicate with internal and external customers to resolve issues, questions and concerns swiftly.
  7. Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.
  8. Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets

Walk-in Details :

Walk – in Date : 8th July – 9th July 

Walk- in Time : 12.00 PM – 5.00 PM

Venue : Cognizant, Ground floor, Building No: 01, IT & ITES, village, Central Park II, Sector 48, Gurugram, Haryana 122001.

Contact –  Richa/Sushil/Anjali

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