Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together.

Job Designation : Technical support Associate

Qualification : Any Graduate

Experience : Freshers

Skill Set :

1. Basic computer knowledge.
2. Aware of PC/Laptop troubleshooting Both Hardware & Software.
3. Good knowledge of MS office.
4. Sound customer service skills.
5. Excellent Communication Skills.
6. Candidate who is comfortable working from office can apply
7. Need Immediate Joiners only.

Job Description :

1. This role requires the associate to troubleshoot the technical issues related to network & networking devices.
2. Responsible for responding to customer requests, including but not limited to, answering calls via phone and providing after hours on call support for troubleshooting technical issues.
3. Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
4. Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
5. Communication issues between paint dispensers and the PC.

Walk in Details :