Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Concentrix is hiring freshers for process executive – trainer
Job Designation : Process Executive – Trainee
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Good Facilitation, Presentation and content development skills
- Good Knowledge about computers and Excel.
- Excellent communication skills and good people management skills.
- Good Knowledge about Soft Skills
- Data Handling / data interpretation
- Process Oriented, planning
- Ability to prioritize, meet deadlines and work under pressure.
Job Description :
- Consistent alignment with operations by auditing calls, understanding needs, conducting refreshers, training NHT batches
- Demonstrate innovation in training by carrying floor requirement into classroom training.
- Maintain Data and MIS as per training BPMS / requirement.
- Support intra & inter function collaboration.
- Proactively share best practices across locations to add value.
- Contribute to process improvements and innovation in the training function.
- Attend TTT for any client requirements.
- Interface with customers as needed.
- Conduct Need analysis and share feedback with stakeholders.
Location : Pune, India
