Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Job Designation : Software Trainee

Qualification : Any Graduate

Experience : Freshers

Skill Set :

• Good Facilitation, Presentation and content development skills
• Good Knowledge about computers and Excel.
• Excellent communication skills and good people management skills.
• Good Knowledge about Soft Skills
• Data Handling / data interpretation
• Process Oriented, planning
• Ability to prioritize, meet deadlines and work under pressure.
• Good Time Management, Interpersonal skills, Teamwork.

Job Description :

1. Consistent alignment with operations by auditing calls, understanding needs, conducting refreshers, training NHT batches
2. Demonstrate innovation in training by carrying floor requirement into classroom training.
3. Maintain Data and MIS as per training BPMS / requirement.
4. Support intra & inter function collaboration.
5. Proactively share best practices across locations to add value.
6. Contribute to process improvements and innovation in the training function.
7. Attend TTT for any client requirements.
8. Interface with customers as needed.
9. Conduct Need analysis and share feedback with stakeholders.

Location : Pune, India