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Job Designation : Analyst Learning Operations Specialist
Qualification : Bachelor’s degree
Experience : Freshers
Salary : Upto 4LPA
Skill Set :
- The successful candidate will be able to demonstrate a professional, friendly and approachable manner coupled with the ability to communicate with staff at all levels, especially when under pressure
- They should also be able to work using their own initiative, showing attention to detail and customer focus, with a good understanding of the client’s needs and priorities.
- Enthusiastic and eager to learn new technologies
- Committed to working with their team to maintain a positive team spirit
- Good listener with a calm manner, and the ability to ask effective questions
- Able to communicate in writing at all levels, displaying good email etiquette
- Excellent customer service skills and a good telephone manner
- Must be a supportive team player who is reliable and respects others, with a desire and drive to meet and exceed team targets
Job Description :
- Adding courses and classes to the Deloitte Learning Management System.
- Processing of all adhoc reports;
- Monitoring classes course enrolment;
- Processing approvals and cancellations;
- Monitor close classes and ensure post course evaluations and feedback are processed.
- Account assign invoices, work with the Accounts Payable team to ensure the invoices are processed accurately
- Where applicable managing internal cost recharges;
- Process Faculty Invites as required;
- Ensure all system related activities or updates are completed accurately in time deadlines and in line with procedural guidelines;
- Ensure compliance with appropriate Data Protection legislation at all times.
- Contribute to wider projects and initiatives in the Practice Support Services as required;
Location : Hyderabad, India