Ericsson shapes the future of mobile broadband Internet communications through its technology leadership, Delivering limitless connectivity to improve lives, redefine business and pioneer a sustainable future.
Ericsson seeking a diligent and versatile Data Center Engineer to join our growing team. This rewarding role is perfect for someone who thrives in a dynamic and innovative environment, eager to drive automation and optimize solution delivery.
Job Designation : Data Center Engineer
Qualification : Bachelor’s degree
Experience : Freshers
Skill Set :
- Proficient in Test Automation Management Tools and Test Execution Engine.
- Strong knowledge and experience in working with Data Analytic tools i.e., TABLEAU,Power BI etc.
- Strong Knowledge of SQL, PL/SQL, SQL Server, Big Query.
- Good command of programming language and software environment for statistical analysis, graphics representation and reporting i.e. Python.
- Good understanding of Machine Learning, Artificial Intelligence and Cloud Technologies.
- Good knowledge of creating insight from data.
- Education: bachelor’s degree or equivalent.
- Driven by behaviors such as: Data driven, Agile, Automation, Value Focus, Innovation
Job Description :
- Monitor 1st Level Services closely and manage any emerging events.
- Monitor Resource and Service Performance actively.
- Assess Customer Complaint Trends and manage 1st Level Incidents.
- Efficiently escalate and manage security incidents.
- Track the progress of incident resolution and employ functional escalation methods where necessary.
- Initiate proactive Problem Management.
- Provide corrective maintenance and execute support for Field Maintenance.
- Ensure Remote Site Access Control and manage a one-off Logical Access Control.
- Execute legal requests at the 1st Level.
- Trace Emergency Calls and manage Right of Way Handling.
- Conduct proactive 1st Level Assurance Support activities.
- Monitor customer experiences and performance assessments based on specific use cases.
Location : Bangalore, India