Genpact looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Genpact inviting applications for the role of Process Associate, Content Moderation – English.
Job Designation : Content Moderation
Qualification : Btech/Mtech
Experience : Freshers
Salary : 3 LPA – 5 LPA
Skill Set :
- Good knowledge of content writing and moderation.
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach.
- You should be able to work on a flexible schedule.
- Excellent verbal and written communication skills.
Job Description :
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
- Drive Dates– 20th ,23rd, 27th ,30th December 2024
- Zoom id– https://genpact.zoom.us/j/7391944986
- Time– 12 pm to 2 pm
- Shifts– Rotational Shifts
Location : Hyderabad, India
