Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Genpact seeking fresher graduates for the role of Software Engineer – Oracle.
Job Designation : Software Consultant – Oracle OTM
Qualification : Bachelor’s Degree
Experience : Freshers/Experienced
Skill Set :
- Understanding of workflow agents, automation rules, and troubleshooting tools.
- Familiarity with SQL queries for debugging issues.
- Knowledge of integration tools (SOAP/REST APIs, XML, EDI, Web Services).
- Strong understanding of logistics, transportation planning, and freight payment processes.
- Experience in OTM modules like Order Management, Shipment Planning, Execution, and Settlements.
- Excellent problem-solving and analytical skills.
- Ability to work in 24/7 support environments (if applicable).
- Strong communication skills for user interaction and documentation.
Job Description :
- Troubleshoot and resolve errors in shipment planning, execution, and freight payment.
- Investigate workflow agent failures, rate configurations, and integration errors.
- Log, track, and manage incidents using a ticketing system (e.g., ServiceNow, JIRA).
- scheduled jobs, workflow agents, and automation processes.
- Ensure real-time data flow between OTM and ERP, WMS, or other integrated systems.
- Perform periodic health checks and system audits to ensure data integrity.
- Assist with configuration changes (rates, carrier profiles, itinerary modifications).
- Work on system enhancements and minor customizations as per business needs.
- Participate in UAT (User Acceptance Testing) and regression testing for system update.
Location : Bangalore, India