Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Genpact seeking fresher graduates for the role of Software Engineer – Oracle.

Job Designation : Software Consultant – Oracle OTM

Qualification : Bachelor’s Degree

Experience : Freshers/Experienced

Skill Set :

1. Understanding of workflow agents, automation rules, and troubleshooting tools.
2. Familiarity with SQL queries for debugging issues.
3. Knowledge of integration tools (SOAP/REST APIs, XML, EDI, Web Services).
4. Strong understanding of logistics, transportation planning, and freight payment processes.
5. Experience in OTM modules like Order Management, Shipment Planning, Execution, and Settlements.
6. Excellent problem-solving and analytical skills.
7. Ability to work in 24/7 support environments (if applicable).
8. Strong communication skills for user interaction and documentation.

Job Description :

1. Troubleshoot and resolve errors in shipment planning, execution, and freight payment.
2. Investigate workflow agent failures, rate configurations, and integration errors.
3. Log, track, and manage incidents using a ticketing system (e.g., ServiceNow, JIRA).
4.  scheduled jobs, workflow agents, and automation processes.
5. Ensure real-time data flow between OTM and ERP, WMS, or other integrated systems.
6. Perform periodic health checks and system audits to ensure data integrity.
7. Assist with configuration changes (rates, carrier profiles, itinerary modifications).
8. Work on system enhancements and minor customizations as per business needs.
9. Participate in UAT (User Acceptance Testing) and regression testing for system update.

Location : Bangalore, India