Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Genpact inviting applications for the role of Software Engineer Associate – Java Support.

Job Designation : Software Engineer Associate – Java Support

Qualification : BE/BTech/MCA

Experience : Freshers

Skill Set :

1. Proficiency in programming languages  Java.
2. Good understanding on database like Oracle/SQL server.
3. Basic understanding of operating system like Linux/Unix
4. Good understanding of Agile development methodologies, principles, and best engineering practices.
5. Strong interest in for being trained in supporting distributed Linux/Java based applications.
6. Good communication skills.
7. Willing to work in 24×7 support model.

Job Description :

Software Engineer Associate would be primary responsible for supporting and enhancing web application.

1. Supporting/Troubleshooting Java applications and responsible for resolving technical issues for consumers, partners, clients, or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.
2. Creating, scheduling, monitoring jobs, troubleshooting jobs.
3. Go through logs and trace back to code as to what is going wrong.
4. Manage and resolve production incidents.  Covers system outages, job failures, system defects, data defects and end user support.
5. Execute and manage day-to-day operations via ticketing tools and processes.
6. Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information.
7. Responsible to test the application features, should understand any testing tool.

Location : Noida , India