Genpact looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Genpact inviting applications for the role of Content Moderation – English.
Job Designation : Process Associate – Content Moderation
Qualification : Btech/Mtech
Experience : Freshers
Skill Set :
- Good knowledge of content writing and moderation.
- Effective probing skills and analyzing / understanding skills
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
- Excellent verbal and written communication skills.
Job Description :
- • Provide resolution to maintain standards of quality
• Review content and provide resolution based on prescribed guidelines
• Recognize trends and patterns and raise issues timely
• Provide insights to help improve the support to the users
• Maintain a thorough understanding of process and policies.
Location : Hyderabad, India
