Genpact  looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Genpact  inviting applications for the role of Content Moderation – English.

Job Designation : Process Associate – Content Moderation

Qualification : Any Graduates

Experience : Freshers

Skill Set :

1. Good knowledge of content writing and moderation.
2. Effective probing skills and analyzing / understanding skills
3.     Effective probing skills and analyzing / understanding skills
4. Problem solving skills with customer centric approach
5. Must be able to work on a flexible schedule (including weekend shift work)
6. Excellent verbal and written communication skills.

Job Description :

1. Provide resolution to maintain standards of quality
2. Review content and provide resolution based on prescribed guidelines
3. Recognize trends and patterns and raise issues timely
4. Provide insights to help improve the support to the users
5. Maintain a thorough understanding of process and policies
6. Provide excellent customer service to our customers

Location : Hyderabad, India