Genpact calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Genpact looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Job Designation : Customer Service – Process Associate
Qualification : Any Graduate
Experience : Freshers / 0 – 2year
Skill Set :
- Basic MS Office skills required.
- Analytical skills with customer centric approach.
- Effective probing skills and analyzing / understanding skills.
- Self-starting, intellectually curious and creative individual.
- Comfortable operating in a fast-paced, dynamic environment.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift).
- Key skills: Hindi, Voice, Customer service, Calling, Domestic calling, Voice support, Hindi calling, Hindi voice process
- Excellent written and verbal communication skills.
Job Description:
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Interested candidates can walk-in directly to below mentioned address.
Walk – In Details :
Walk – in Date : 5th March, 2024
Date: 20-December-2024
Zoom ID: https://genpact.zoom.us/j/2344316691
Walk-in Time : Time: 12:00 PM – 2:00 PM
Job Location: Ahmedabad (Work from office)
Note : Should be Flexible with any shift
Location : Hyderabad & Ahmedabad, India
