HCL Technologies Limited, HCL Tech (formerly Hindustan Computers Pvt. Limited), is an Indian multinational information technology (IT) services and consulting company
HCL Offers Great Opportunity to make a career, with American global corporation who is a leading search engine worldwide.
Job Designation : Fresher Email Support Role
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Strong E-Mail Writing Skills with focus on Customer Service.
- Sound working knowledge of MS office.
- Familiar with customer support, email support.
- Excellent analytical skills and strong decision-making skills committed to resolution and compliance
- Strong organizational, time and workflow management skills
- Excellent critical and analytical thinking abilities
- High attention to detail, and high level of professionalism
- Experience handling complaints; driven to deliver an excellent customer experience through resolutions and adherence to response times
- Situational/contextual awareness with the ability to understand the impacts of ones work.
- Proactive, self motivated, self starter, minimal supervision
- Team oriented/team player
- 5 days working – 2 days off – Rotational offs.
- Only Immediate joiner.
Job Description :
- You will use deductive reasoning to make sound business decisions.
- You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
- You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
Interested candidates can come to office for the interview.
Interview Dates : 7th December
Interview timing : 11.00 AM – 5.00 PM
Venue : HCL Technologies Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022
Contact – Rohit 9205045344
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