HCL Technologies Limited, HCLTech (formerly Hindustan Computers Pvt. Limited), is an Indian multinational information technology (IT) services and consulting company
HCL Offers Great Opportunity to make a career, with American global corporation who is a leading search engine worldwide.
Job Designation : Process Associate Email Support
Qualification : Any Graduate
Experience : Freshers
Skill Set :
- Strong E-Mail Writing Skills with focus on Customer Service.
- Sound working knowledge of MS office.
- Familiar with customer support, email support.
- Excellent analytical skills and strong decision-making skills committed to resolution and compliance
- Strong organizational, time and workflow management skills
- Excellent critical and analytical thinking abilities
- High attention to detail, and high level of professionalism
- Experience handling complaints; driven to deliver an excellent customer experience through resolutions and adherence to response times
- Situational/contextual awareness with the ability to understand the impacts of ones work.
- Proactive, self motivated, self starter, minimal supervision
- Team oriented/team player
- 5 days working – 2 days off – Rotational offs.
- Only Immediate joiner.
Job Description :
- You will use deductive reasoning to make sound business decisions.
- You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
- You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
- You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
- You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
- You will learn and process all products offered in the logo.
Interested candidates can come to office for the interview.
Interview Dates : 28th September – 29th September
Interview timing : 11.00 AM – 3.30 PM
Venue : HCL Tech Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana-122022
Contact – Mohit/Namith
Please carry two copies of resume.
