HCL Technologies Limited, HCLTech (formerly Hindustan Computers Pvt. Limited), is an Indian multinational information technology (IT) services and consulting company

HCL seeking fresher graduates with excellent written and verbal communication skills and having excellent customer handling skills for the role of Customer Service Executive – Voice Process.

Job Designation : Customer Service Executive – Voice Process

Qualification :  Any Graduate

Experience : Freshers

Skill Set :

1. Good customer service skills.
2. Sound working knowledge of MS office.
3. Good computer skills.
4. Good multi-tasking skills.
5. Able to react effectively and calmly in emergencies.
6. Able to maintain customer confidentiality.

Job Description :

1. Using process knowledge in replying to customers.
2. Solving Customer queries.
3. Complaint Management.
4. Maintaining quality standards.
5. Effectively meeting the SLA parameters as set.
6. Ensuring data security – proprietary data of customers.
7.  Meeting SLAs & maintaining Quality Standards.

Interested candidates can come to office for the face-to-face interview.

Walk-in Details :

Date : 24 July – 26 July

Time : 11.00 AM – 3.00 PM

Venue : HCL Technologies, A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)

Concern Person – Aman Chhabra   (mention the recruiter’s name on top of the resume)

Carry 1 CV, 1 ID Proof & Vaccination Certificate

*Do not carry any laptop, pen-drive, or any storage devices.