Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.

Mphasis  is Hiring Freshers for Customer Support-Non voice

job Designation : Customer Support-Non voice

Qualification : Bachelor’s Degree

Experience : Freshers/ 0-1 Years

Skill Set :

  1. Basic accounting and financial concepts knowledge
  2. Proficient in MS Office applications.
  3. Good analytical and problem solving skills.
  4. Flexibility to deal with operational needs,
  5. Ability to work on own and as part of a team
  6. Knowledge of MS Office (Word, Excel & PowerPoint)
  7. Aptitude and desire to learn

Roles and Responsibilities: 

  1. Customer Focused Attitude
  2. Willing to work in night and rotation shift
  3. Accurately follow pre-defined business process
  4. Ability to work within a team
  5. Adaptable to changing demands and conditions
  6. Ability to communicate at all levels and good communication skills
  7. Staying current with knowledge of products/processes and services offered by the client
  8. Ensure 100% adherence to schedule

Location : Bengaluru, India