Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Mphasis is Hiring Freshers for Customer Support-Non voice
job Designation : Customer Support-Non voice
Qualification : Bachelor’s Degree
Experience : Freshers/ 0-1 Years
Skill Set :
- Basic accounting and financial concepts knowledge
- Proficient in MS Office applications.
- Good analytical and problem solving skills.
- Flexibility to deal with operational needs,
- Ability to work on own and as part of a team
- Knowledge of MS Office (Word, Excel & PowerPoint)
- Aptitude and desire to learn
Roles and Responsibilities:
- Customer Focused Attitude
- Willing to work in night and rotation shift
- Accurately follow pre-defined business process
- Ability to work within a team
- Adaptable to changing demands and conditions
- Ability to communicate at all levels and good communication skills
- Staying current with knowledge of products/processes and services offered by the client
- Ensure 100% adherence to schedule
Location : Bengaluru, India