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Oracle hiring fresher graduates with good programming skills, proficient in SQL (Structured Query Language) and MDM (Mobile Device Management) for the role of Technical Analyst 1 (Support).

Job Designation : Software Technical Analyst 1 (Support)

Salary : 4 LPA – 17 LPA

Qualification : Bachelor’s / Master’s degree

Experience : Freshers / 0-2 yrs

Skill Set :

  1. Good at programming in Linux, C/C++ and Python.
  2. Proficiency in SQL (Structured Query Language) and MDM (Mobile Device Management).
  3. Sound knowledge in software development and testing.
  4. Good knowledge of Operating Systems.
  5. Excellent coding, debugging and troubleshooting skills
  6. Good understanding of roles, processes, and procedures within a QA environment.
  7. Strong analytical and problem-solving skills.
  8. Excellent collaboration and communication skills.

Job Description:

As a Systems Analyst 1 you will provide proactive as well as reactive support to our Mobility Managed Services (MMS) clients. You will be tasked with handling incidents, applying changes, escalating issues and running proactive audits.

  1. Responsible for analyzing app metrics and log data through tools such as Elastic, Splunk and New Relic.
  2. Help identify problem areas, make recommendations to development teams and communicate with internal/external clients on issue resolutions.
  3. Consult with clients to understand their problems and requests for additional information.
  4. Proactively manage issues in the form of audits and alerts before the issue becomes a client incident.
  5. Participate in weekly service calls with the client.
  6. Bbuild client reports work to automate them using scripting language.
  7. This role requires the usage of the VMWare’s Workspace One UEM a Mobile Device Management (MDM) solution, previously called AirWatch, to manage client devices and apps, this includes OS (iOS and Android) and critical app updates.
  8. This role also requires leveraging CareAware iCommand to provision users and devices and perform regular solution maintenance for Cerner’s CareAware Connect solutions (Voice and Messenger).

Location : Bengaluru , Karnataka, India

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