PowerSchool provides innovative K-12 software and cloud-based solutions to improve educational outcomes and simplify school operations.

This is a great opportunity to become part of PowerSchool’s Cloud Operations Application deployment and decommission team.

Job Designation : Associate Cloud Ops Engineer

Qualification :  Bachelor degree

Experience : Freshers

Skill Set :

  1. Expertise in cloud platforms, automation, and best practices.
  2. Strong working knowledge of Unix/Linux, Windows.
  3. Knowledge of Cloud technologies (Azure, AWS).
  4. Knowledge of database technologies (MYSQL, MS SQL, and Oracle).
  5. Proficiency in essential programming languages, with the ability to script and code using modern languages.
  6. Experience in RPA development or Power Automate is a plus.
  7. Problem solving skills and ability to troubleshoot and resolve application, instance, and/or tickets.
  8. Ability to learn new technology in a fast-paced environment.
  9. Must have strong verbal and written skills to interact with internal customers and partners via phone, chat, and email.
  10. Highly motivated, self-starter

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Job Description :

A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services. They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues.

  1. Execute ticket triage, investigation and resolution of reported incidents.
  2. Troubleshoot application issues and engage Customer Support as needed to identify and resolve the issue.
  3. Troubleshoots problems with user accounts and application access.
  4. Operate and maintain orchestration routines in production.
  5. Participate in after-hours maintenance, when necessary, respond to emergencies, participate in customer calls when called upon in support of initiatives and incident response.
  6. Participate in 24/7 on-call support including shift rotations where required.
  7. Install and configure new customer environments as needed.
  8. Able to communicate effectively and work as a team member to manage all cloud-based systems used within the environment.
  9. Other duties as assigned.

Location : Bengaluru & Chennai

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