Revolut has been on a mission that deliver People deserve more from their money. More visibility, more control, more freedom.
Revolut seeking a Quality Assurance Analyst who’ll join us to play a big part in Revolut’s drive by working closely with all Customer Support departments, supporting analysts and their Line Managers.
Job Designation : Quality Assurance Analyst
Qualification : Bachelor’s Degree
Experience : Freshers
Skill Set :
- Expertise within Quality Support and Quality Assurance.
- Practical knowledge of Google Sheets, Forms, and Slides.
- Strong organization and time management skills.
- Ability to learn new technologies, tools, and platforms.
- A proven track record of positive evaluations
- Strong attention to detail and analytical skills
- Strong problem-solving skills and critical thinking.
- Ability to participate in all phases of the release cycle.
- Effective communication skills, both written and verbal.
Job Description :
- Completing monthly Quality Assurance (QA) activities by focusing on identifying successes and failures in the work performed by Quality Control
- Highlighting and reporting any issues to the Quality Assurance Team Lead/Quality Assurance Head
- Providing feedback to Quality Control analysts and identifying root-cause analysis of potential misalignment
- Supporting Quality Control in achieving deliverables through knowledge sharing
- Delivering quality refresher sessions to individuals who are struggling with quality performance
- Engaging in risk-oriented reviews focusing on issue identification together with active facilitation for resolution
- Coaching new joiners to learn procedures across the Support department
- Collaborating with other teams across different locations
Location : Remote, India
