At Salesforce we believe that the business of business is to improve the state of our world. We’re the Customer Company, inspiring the future of business with AI+ Data +CRM.

Salesforce looking for fresher AMTS Software Engineer with proficiency in data visualization tools like Tableau, having familiarity with CRM systems and data management.

Job Designation :  Software Engineer, AMTS

Qualification : Bachelor’s / Master’s Degree

Experience : Freshers / Experienced

Skill Set :

1. Solid understanding of Salesforce platform and cloud platforms.
2. Expertise in Software Development, Database concepts and Data Management (RDBMS) and SQL.
3. Good knowledge of Agile/Scrum methodology.
4. Proficiency in data visualization tools like Tableau or similar.
5. Good knowledge in SQL for data extraction and analysis via Snowflake.
6. Familiarity with CRM systems and data management.
7. Ability to work effectively within cross-functional teams and interact with various levels of the organization.
8. Strong situational analysis, negotiation, and decision-making abilities with a detail-oriented and quality-focused approach.
9. Desire and ability to quickly learn new technical concepts, business models, and technologies.
10. Strong written and verbal communication skills.

Job Description :

The Business Intelligence (BI) team within the Salesforce Customer Success Group (CSG) is seeking a highly technical and data-driven BI Analyst to join our dynamic team. This role will focus on leveraging technical expertise to extract, analyze, and present data-driven insights that drive customer success and business strategy.

1. Data Analysis and Modeling: Utilize advanced data analysis techniques to deliver detailed data models and custom performance analysis to senior stakeholders (VPs and SVPs).
2. Data Proficiency: Understand and manipulate the underlying data architecture supporting Customer Success, and use SQL to report on business performance.
3. Presentation Skills: Package findings into presentation-ready content using data visualization tools like Tableau for Salesforce executives.
4. Business Strategy: Proactively identify trends, risks, and opportunities within the business to influence Success strategy.
5. Optimization: Identify and optimize key drivers of financial performance, productivity, customer engagement, and other metrics through technical analysis.

Location : Hyderabad & Bengaluru – India