Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
Job Designation : Associate Technical Support Engineer
Salary : 12 LPA – 20 LPA
Qualification : BE/BTech
Experience : Freshers / 0 – 2 years
Skill Set :
- Super Badges in Salesforce Administrator/Developer etc.
- Solid Grasp of HTML, XML, API, SQL.
- C, C++, Java, RDBMS and OOPS concepts.
- Ability to communicate technical concepts clearly and effectively.
- Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
- BE/B.Tech degree with minimum 70% academic scores from Computer.
- Science or from circuit branches background.
- Willingness to work in flexible shift timings.
Job Description:
- Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
- Designing and maintaining technical expertise in assigned areas of product functionality.
- Demonstrating outstanding analytical and problem-solving expertise.
- Providing feature explanation and Salesforce coding best practices.
- Handling customer expectations and the customer experience to enhance customer satisfaction.
- Actively maintaining and participating in job-related training activities.
Location: Hyderabad, Telangana, India
