S&P Global provides essential intelligence. We enable governments, businesses and individuals with the right data, expertise and connected technology so that they can make decisions with conviction. From helping our customers assess new investments to guiding them through sustainability and energy transition across supply chains, we unlock new opportunities, solve challenges and accelerate progress for the world.
Job Designation : Software Engineer
Qualification : Bachelor’s degree
Experience : Freshers
Skill Set :
- Proficient knowledge of Scripting skills (Python Linux/Shell Perl Groovy PowerShell).
- Strong knowledge of Computer Science fundamentals, including data structures, algorithms, and operating system concepts.
- Good understanding of object-oriented programming, clean code principles, and design patterns
- Knowledge of techniques like unit testing, pair programming, code reviews, etc.
- A strong desire to pursue a career in software development and delivery and a demonstrable the ability to quickly understand and apply new technical concepts and frameworks.
- Strong critical thinking and problem-solving skills
- An aptitude to learn and adapt quickly in a rapidly changing environment.
- The ability to build strong working relationships in a collaborative setting.
- Excellent communication and time management skills
- Willing to work in 24*5 rotational shift depending on the business requirement.
Job Description :
- Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications.
- Providing effective handover and escalation when necessary
- Effectively deal with all workloads within agreed Service Level Agreement periods.
- Ensure that information security considerations and controls are in place and always adhere to the Information Security policies.
- Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including
- Responsible for working with third party service providers to ensure end to end support is maintained as required.
- Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required.
Location : Gurgaon, India
