Sprinklr Technologies freshers recruitment for Product Support Engineers

Job Title : Product Support Engineer

Experience : 0 – 2 years

Qualification : Bachelor’s degree in similar field

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Note: Shift Timings – must be comfortable to work in 24×7 rotational shift

Job Description:
As a Product Support Engineer, you will be:

o   Duplicating and troubleshooting product and technical issues faced by clients.
o   Working and developing in-depth product expertise in order to provide solutions for product issues.
o   Taking ownership of technical issues, understanding customer requirements and workflow, and working within escalation processes to resolve more advanced issues.

Required Skills:

o   Strong knowledge of MySQL, Familiarity with MongoDB a plus
o   Education level: Bachelor’s degree in a technical field, or equivalent work experience in a software/support and services
o   Excellent written and verbal skills
o   Strong analytical and problem-solving skills
o   Ability to work in a highly collaborative and fast-paced environment
o   Solid grasp of the web and social media

About Company :

We’re committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.