Sutherland’s mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
Sutherland looking for fresher Process Associate who want to build their careers in the customer service domain by having excellent communication and written skills.
Job Designation : International Voice Support
Salary : Upto 3.5 LPA
Qualification : Any Graduate
Experience : Freshers/ 0 – 3 years
Skill Set :
- Fluency in English (written and spoken)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Undergraduate and Graduate are eligible.
- Any domestic experience are also considerable.
Job Description :
- Provide friendly and efficient service to the worldwide process community.
- Respond professionally and with empathy to any interaction with the community including urgent situations.
- Anticipate needs and offer creative solutions by adding extra love, delight, or kindness when you can to the users
- Investigate, identify and escalate issues appropriately, by prioritizing urgent and sensitive matters
- Compose empathetic and customized messages when in contact with the users.
- Research information and troubleshoot problems using available resources.
- Recognise product and process issues that impact our community and submit reports and feedback
REGISTER HERE
Walk-in Details :
Walk-in Date : 25 February – 6th March
Walk-in Time : 9.30 AM – 2.00 PM
Address : Sutherland, 7th Floor, Divyasree Building, Lanco Hills, Manikonda
Contact – Mahitha Sharma
