Sutherland looking for fresher and experienced candidates who want to build their career in the international domain by having excellent verbal communication skills.

Sutherland currently  hiring for Customer Support Associate for Freshers and experienced both.

Job Designation : Customer Support Executive

Qualification : Any Graduate

Experience : Freshers / 0 – 1 year

Skill Set :

1. Master’s degree (or equivalent) in human resources management or related field
2. Desire to make a career in Recruitment/Talent Acquisition (HR).
3. Remain active with job boards, social networks, and platforms for finding quality candidates, and create and post job descriptions and announcements
4. Self-motivated with a willingness to learn and grow professionally.
5. Exceptional communication, interpersonal, and decision-making skills

Job Description :

1. Responsible for handling calls and chat and providing customer support,
2. Identify and relate with various customer needs and scenarios,
3. Conduct issue identification and problem-solving meeting customer needs and satisfaction,
4. Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner either through Calls or Chats,
5. Remain updated in client and internal processes, technology applications, utilities, and products,

Walk-in Details :

Walk-in Date : 6th January 

Walk-in Time : 12.00 PM – 6.00 PM

Address : Sutherland Global Services, A1 Block Ground Floor, Gateway Office Parks, GST Road, Perungalathur, Chennai